POLICIES AT UNIQUE BY REELIA
BECAUSE WE CARE
We founded Unique By Reelia with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
TRUST US WITH YOUR INFORMATION
We appreciate your support of UniqueByReelia brand, and we strive to maintain honorable working relationships with our artisans and our clients. UniqueByReelia is committed to protecting our customers’ privacy and security.
We do not share your information outside our organization or sell your information to third parties
OUR SHIPPING POLICY
WHAT YOU NEED TO KNOW
Items will ship subject to availability, orders are shipped within 3 to 7 business days from the date of purchase. You will receive a confirmation email when your order has been received. When your order has been shipped we will send you an email with a tracking number for your package tracking.
Shipping costs will vary depending on your country and the size of the order. The easiest way to determine your shipping costs is to add the items to your basket, select your destination country and press the update total button. If your country does not appear on our list, please contact our team immediately on 3476973692 email email@example.com and we will do our best to arrange delivery.
We ship internationally using a reputable shipping company which provides a tracking service and requires signature on delivery.
Customs Duties and Import Charges
Any customs and import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. We advise that you contact your local customs office for information about current customs charges before placing your order.
We ship to the following destinations
UniqueByReelia ships world-wide, although it is possible that your country may not be included in our shipping calculator. You can check this by using the shipping calculator in your shopping cart – should you get a message that shipping is not available for your region, please contact our team immediately on 3476973692 or e-mail firstname.lastname@example.org and we will do our best to arrange delivery.
We hope that you love your brand new UniqueByReelia accessory; however, if you find it unsuitable or you are not completely satisfied, please notify us within 1 business days of receiving your item(s). Otherwise will would not be able to accept your return. We would love to hear your feedback, and would greatly appreciate it if you could drop us a note explaining the reason for your return at email@example.com
Goods once sold cannot be refunded; however they can be exchanged for another item of the same price or number of items totaling the same value. Customers are responsible for all inbound and outbound shipping costs. We do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to us and we cannot refund items damaged in transit.
Please ensure that all items returned are returned in their original packaging box.
For any queries relating to delivery or returned order please contact firstname.lastname@example.org